Why Can't I Place A Bet?
Having trouble placing a bet? Here's what you need to know:
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You need to be logged in to place a bet. Enter your unique username and password to access our full range of services.
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Once logged in, make sure your bet is covered by the balance in your account. The balance will be shown in the top-right corner of your display.
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You may need to deposit funds into your account to do this. If you are unsure how to make a deposit, you can find out more here.
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If you have not completed verification, you may not be able to place a bet. You can view your verification status here.
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If you are betting Live In Game and unable to place your bet, this may mean the markets you are attempting to place a bet on may have been suspended or are no longer available.
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Parlay bets, which combine different selections within the same event, are not accepted where the outcome of one is affected by the other. You could not for example pick both Yes and No for Both Teams To Score in a match. More details on this can be seen on our Same Game Parlay Token us-us page.
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If you are registered in the United States but attempt to log in to a bet365 licensed state which isn't your own, you will be presented with the below pop-up. Follow the steps on screen to use bet365 in the new state.
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Need further help on these rules? Contact Us to help you place your bet.